Skip to content
Loyalty Central
IndustryAustralia

Qantas Loyalty Accounts Breached; 2 Air India SATS Contractors Suspended

5 Oct 2024

Nearly 1,000 Qantas loyalty members have had their frequent flyer accounts breached. Two contractors at Air India SATS Airport Services Private Limited (AISATS) have since been suspended for accessing and making unauthorized changes to Qantas customer bookings. The company is a JV between Air India Limited and SATS Ltd. which is Singapore's biggest ground handling company. Qantas has referred the attack to local Indian police and admits customer data has been compromised. It's yet to advise the impacted customers of the breach.

> The Monthly Loyalty Market Update

All the month's loyalty market updates in one email.

Just the facts from the Australian and New Zealand loyalty markets, once a month.

Unsubscribe any time. Privacy policy

> Choosing a solution

We know the loyalty market.

We shortlist the solutions that fit your program, line up the meetings and help you choose.

Showing 10 of 586