RegulationAustralia
IAG Faces Class Action Over Loyalty Discount Failures
IAG (key brands include The NRMA, RACV, SGIO, SGIC) is the subject of a class action from Slater and Gordon Lawyers for failing to pass through loyalty discounts to customers in Victoria, Western Australia, and South Australia between 2018 and 2024. IAG has remediated customers $60m for the discounting failures. IAG has already been fined Au$40m for pricing failures at NRMA in June last year, and ASIC is suing IAG's brands SGIO, SGIC and RACV, alleging similar discount failures. -