Fintech Solutions Boost Bank Loyalty and Reduce Home Loan Costs

12 Feb 2024

Three fintech are helping banks retain home loan customers, lower costs and increase loyalty. Craggle creates weekly groups of borrowers looking to move banks and sells that list back to the banks. Stay or Go helps customers get a better deal from their incumbent home loan provider or switches them to a competitor. Elula works with banks to find their customers most likely to leave and decide the financial benefit of making them a better offer (and claims a 60% improvement in retention).