M&AAustralia
Customer Loyalty Solutions Leaders: Salesforce, Epsilon, Capillary
Quadrant Knowledge Solutions annual SPARK matrix for customer loyalty solutions is out (complimentary access below from Capillary Technologies). Leaders: 🔹Salesforce 🔹Epsilon 🔹Capillary Technologies (new to the category - bought Brierly who were Stong Contenders last year) 🔹SessionM 🔹Comarch 🔹Annex Cloud (new to the category) 🔹Antavo Loyalty Cloud (new to the category) 🔹Zinrelo 🔹Yotpo (moves up from Strong Contenders category) Strong Contenders: 🔹Bond Brand Loyalty (drops out of Leaders category) 🔹Kobie Marketing 🔹Merkle 🔹Tenerity (drops out of Leaders category) 🔹Punchh (drops out of Leaders category) 🔹Clutch(drops out of Leaders category) 🔹ebbo 🔹Marigold
