Velocity Frequent Flyer

The Velocity Frequent Flyer programme offers an attractive way for travellers to earn and redeem points through Virgin Australia and its partners. By joining Velocity, members can earn points not only on flights but also through everyday activities like online shopping and using certain credit cards. This flexibility makes it easier for members to accumulate points quickly.

One of the biggest advantages of being a Velocity Frequent Flyer is the ability to redeem points for a variety of rewards. These include flights, seat upgrades, and even products and gift cards. This variety ensures that every member can find something valuable. Additionally, the programme offers exclusive discounts and lounge access, enhancing the travel experience.

Managing a Velocity Frequent Flyer account is straightforward, allowing members to view points, transfer points, and redeem rewards easily. With a strong network of partners, members can maximise their points and enjoy numerous benefits, making the Velocity Frequent Flyer programme a smart choice for frequent travellers.

Key Takeaways

• Members can earn points through flights and everyday activities.
• Points can be redeemed for flights, upgrades, and products.
• The programme offers easy account management and various benefits.

Essentials of Velocity Frequent Flyer

The Velocity Frequent Flyer programme by Virgin Australia offers a variety of ways for travellers to earn and redeem points, plus multiple membership tiers that give access to special perks.

Overview of Velocity Programme

Velocity Frequent Flyer is the loyalty programme of Virgin Australia. Members earn Velocity Points on flights, hotel stays, car hire, and shopping. Points can be redeemed for flights, upgrades, and various products and services. Partners include flybuys, Europcar, and Wilson Parking. This programme aims to reward frequent travelers with tangible benefits that make travelling more enjoyable and cost-effective.

Membership Tiers and Benefits

The programme has multiple membership tiers: Red, Silver, Gold, and Platinum. Red is the entry-level tier. As members earn Status Credits and travel more, they can upgrade to Silver and receive priority check-in. Gold Members enjoy additional perks like lounge access and higher baggage allowance. Platinum Members get the highest level of benefits, including additional lounge access and more bonus points on each flight.

TierKey BenefitsRedBasic membershipSilverPriority check-in, 50% more PointsGoldLounge access, extra baggage allowancePlatinumExtra lounge access, higher bonuses

How to Join Velocity

Joining Velocity is straightforward and free. People can sign up on the official Velocity website. The sign-up process involves filling out a form with basic details like name, email address, and contact number. Once registered, members can start earning Velocity Points immediately. To accelerate point accumulation, members can link their accounts with partners like BP and flybuys. Members are also encouraged to download the Velocity app for easy management of their accounts.

Earning Velocity Points

Velocity Points can be earned through various methods like flying with Virgin Australia and its partners, using certain credit cards, staying at partner hotels, and shopping with retail partners. Each method offers unique opportunities to accumulate points quickly and efficiently.

Flying with Virgin Australia and Partners

Flying with Virgin Australia allows members to accumulate Velocity Points. You can also earn points with partner airlines like Singapore Airlines, United Airlines, Qatar Airways, and Etihad Airways.

For every eligible flight booked, points are awarded based on the distance flown and the fare class. Velocity's unique partnership with these airlines ensures you earn points whether flying domestically or internationally. High-tier members (Silver, Gold, Platinum) can also earn bonus points.

Credit Card Partnerships

Velocity Frequent Flyer Points can be earned using various credit cards. Specific credit cards offered by banks like American Express, ANZ, and NAB let you earn points on everyday purchases.

These credit cards come with additional incentives like sign-up bonuses, which provide an initial points boost. Some credit cards let you transfer points from other programmes, such as American Express Membership Rewards, to Velocity Points, enhancing your earning potential.

Hotel and Accommodation Partners

Velocity members can also earn points when staying at partner hotels. When booking with hotels like Hilton, IHG, and Marriott, you can earn points for each stay.

In addition to hotel stays, you can also earn points with accommodation websites. For instance, booking services like Wilson Parking and Europcar offer opportunities to accumulate points. Members should always check that their Velocity membership number is included when making reservations to ensure they receive points.

Additional Retail and Service Partners

Retail and service partners provide more ways to earn Velocity Points. Shopping at partners like BP and using Flybuys for grocery shopping can contribute to your points total.

Purchasing products such as electronics or gift cards through Velocity's online reward store is another way to add to your points balance. Members can even earn points by sailing with certain cruise lines, adding a luxurious touch to the points collection process.

Utilising Points for Rewards

By redeeming Velocity Points, members can enjoy various rewards. These range from flight upgrades to purchasing retail products, gourmet food, and even availing unique experiences.

Flight Upgrades and Reward Flights

Members can use Velocity Points to upgrade their flights or book reward flights. Whether aiming to elevate the comfort of a long journey or secure a flight using points instead of cash, these options are highly valued.

Flight Upgrades: Members can improve from Economy to Premium Economy, Business, or even First Class, depending on the airline.

Reward Flights: By redeeming points, members can book entire flights, making travel more affordable. Partners like Virgin Australia and Singapore Airlines participate, allowing for a variety of destinations and routes.

Retail Products and Gift Cards

Velocity Frequent Flyers can spend their points on a wide array of retail products and gift cards. This provides flexibility for members who prefer tangible items over travel perks.

Retail Products: From electronics to home appliances, a range of products can be bought using points.

Gift Cards: Members can exchange points for gift cards from popular retailers, allowing purchases at their convenience. Choices include brands for fashion, groceries, and entertainment.

Wine and Gourmet Food

Another unique way to use Velocity Points is on wine and gourmet food. This is perfect for those looking to add a touch of luxury to their dining experiences.

Wine: Members can redeem points for bottles of premium wines. This can be an excellent option for celebrating special occasions or simply enjoying high-quality beverages.

Gourmet Food: Points can also be used to order a variety of gourmet foods, including cheese hampers and specialty items, offering a culinary treat without the extra cost.

Unique Experiences and Special Offers

Velocity points are also redeemable for unique experiences and special offers, adding exciting and memorable activities to the list of rewards.

Unique Experiences: From hot air balloon rides to spa days, members can enjoy special experiences that might otherwise be out of reach. Options often include adventure activities, relaxation retreats, and cultural tours.

Special Offers: Exclusive deals are accessible with points. This includes seasonal promotions or limited-time offers, providing additional value during specific times of the year.

By utilising Velocity Points across these varied categories, members can tailor their rewards to fit their personal desires and needs.

Enhancing the Member Experience

Velocity Frequent Flyer aims to provide its members with multiple ways to earn and use points. Features like the Velocity Rewards Store, partnerships with various companies, and digital tools are designed to make the programme convenient and rewarding for users.

Velocity e-Store and Partners

The Velocity e-Store offers a broad range of products and services that members can purchase using their points. This includes items from popular retailers such as MYER and Rocket Travel. Members can buy electronics, gift cards, and even wine through Virgin Wines.

By shopping through these partners, members not only use their points but also often earn additional points. For instance, booking travel through Experience Oz allows earning of extra points, enhancing the overall value.

Family Pooling Options

Family Pooling is another compelling feature for Velocity Frequent Flyer members. This option allows points and status credits to be combined among family members, making it easier to accumulate rewards. Up to four family members can pool their points into one account.

By using Family Pooling, members can quickly achieve higher status tiers, which come with additional benefits such as priority check-in and lounge access. This makes travelling as a family more rewarding and convenient.

Velocity Mobile App

The Velocity Mobile App provides members with easy access to their accounts. Available for both iOS and Android, the app allows users to check their points balance, book flights, and receive personalised offers.

The app’s convenience extends to managing bookings and accessing one’s digital membership card. Push notifications alert members to new deals and promotions, making it easier to capitalise on limited-time offers. The app’s user-friendly interface ensures that managing one’s frequent flyer account is a seamless experience.

Google Chrome Extension

Enhancing the online shopping experience, the Velocity Google Chrome Extension notifies members of available points-earning opportunities while they shop online. This extension works with many of Velocity’s e-store partners, alerting users about potential points and special offers.

This tool ensures that members never miss a chance to earn points on everyday purchases. By integrating seamlessly with the browsing experience, the extension makes it simple to maximise one’s points-earning potential without extra effort.

Managing Your Velocity Account

Managing your Velocity account involves several important tasks such as tracking your Velocity Frequent Flyer Points and Status Credits, understanding any fees and charges associated with your account, and using tools like the Velocity Points Calculator to maximise your benefits.

Tracking Points and Status Credits

To keep track of your Velocity Frequent Flyer Points and Status Credits, log into your Velocity account through the Frequent Flyer Log In page. Once logged in, you can see your current points and status credits on the dashboard.

You can also check your transaction history to see how points were earned or redeemed. Keeping an eye on these details helps you monitor your progress towards your next reward or status upgrade.

Understanding Fees and Charges

When managing your account, be aware of potential fees and charges that might apply. Some activities, like buying points or transferring them to a family member, might incur additional costs.

You can find more information about these fees by navigating to the Velocity Member Support page. Make sure to review the terms carefully to avoid unexpected charges. Knowing the potential fees can help you make better decisions about your points and membership management.

The Velocity Points Calculator

The Velocity Points Calculator is a helpful tool to estimate how many points you can earn or need for a specific reward. Available on the Velocity Frequent Flyer website, it allows you to input details like your flight route, seat class, and membership status to get an accurate estimate.

This tool can assist in planning your travels and understanding the best ways to accumulate more points. Access to this calculator helps members make the most of their Velocity points and plan redemptions efficiently.

Partner Services and Benefits

Velocity Frequent Flyer members can enjoy numerous benefits from partner services. These perks include special rewards for car hire and connections with travel and leisure partners.

Car Hire and Transportation

Velocity Frequent Flyer members can earn and redeem points with several car hire companies. Europcar, Hertz, Thrifty, and Flexicar offer Velocity points when renting a vehicle.

For instance, with Europcar, members earn 3 points per $1 spent on eligible rentals. Hertz provides a similar offer, allowing members to collect points on qualified hires. Thrifty and Flexicar also have similar arrangements, enabling members to collect points on their services.

Additionally, members can benefit from Looking4Parking, a partner that offers points for booking airport parking services. These benefits make it more convenient and rewarding for frequent travellers to manage their transportation needs.

Travel and Leisure Partners

Velocity Frequent Flyer members can also take advantage of partnerships with various travel and leisure companies. CruisePilot allows members to earn points when booking cruises, adding value to holiday plans.

Other partners include airlines like Singapore Airlines, Etihad, and United, where members can earn and redeem points on flights. This is particularly beneficial for those planning international travel.

Members also gain access to deals on hotels, holiday packages, and dining. These partnerships make it easier for travellers to accumulate points across different aspects of their trips, providing more opportunity to use or collect Velocity points.

For those looking for a variety of experiences, these partnerships offer a range of options to enhance travel with the added advantage of earning rewards.

Financial Services Integration

The integration of financial services with the Velocity Frequent Flyer programme enables members to earn points through various financial products. This section elaborates on how Velocity co-branded credit cards and points earning with financial products provide significant value to users.

Velocity Co-Branded Credit Cards

Velocity co-branded credit cards are a major way for members to accumulate Velocity Points. These credit cards, offered by various banks in Australia, including Virgin Money, allow users to earn points for every pound spent.

Most cards offer between 0.5 to 1.5 Velocity Points per £1 spent, enhancing the value of everyday spending. Some cards even offer additional points for spending on specific categories like groceries and fuel.

Many of these cards come with an annual fee, but the benefits often outweigh the costs due to the potential for earning substantial points. For instance, some cards provide bonus points upon signing up, further incentivising their use.

Points Earning with Financial Products

Beyond credit cards, the Velocity Frequent Flyer programme partners with various financial products to offer points earning opportunities. Users can earn Velocity Points for engaging with certain financial services, such as mortgages and personal loans.

Banks and credit institutions often run promotions that allow members to earn bonus points for signing up for specific products. These points can be accumulated quickly and used towards flights, upgrades, or other rewards.

Additionally, financial products tied to the Velocity programme can provide other perks like complimentary travel insurance or reduced interest rates, adding further value for the member. By integrating with a range of financial services, the Velocity Frequent Flyer programme ensures that members can maximise their points earning potential in multiple aspects of their financial lives.

Maximising Membership Value

Enhancing the value of a Velocity Frequent Flyer membership involves strategies for earning Bonus Points and tips for redeeming points efficiently. These steps can help reach goals like securing Velocity Platinum status quicker and enjoying more perks.

Strategies for Bonus Points Accumulation

To accumulate Bonus Points, members should take advantage of promotions. For instance, booking Virgin Australia flights during promotional periods can yield 2,000 bonus Velocity Points per one-way flight.

Additionally, members can benefit from Status Credits when flying with Virgin Australia and its partners. Engaging with activation offers through the Velocity Frequent Flyer app or website dashboard ensures eligibility for these bonuses.

Flying on routes with higher Status Credits also accelerates the achievement of Silver, Gold, or Platinum status, adding more value to the membership.

Tips for Points Redemption and Upgrades

Redeeming points for upgrades is a smart way to maximise membership value. Booking early when more reward seats are available can result in significant savings.

Using points for Redeem Tomorrow flights, where points are used for travel the next day, often provides better value.

Members who have achieved Velocity Platinum benefit from complimentary Economy X seat selection, enhancing overall travel comfort.

To make the most of points, members should also monitor for exclusive offers and redemption promotions, enabling luxurious upgrades often at lower points cost.

Frequently Asked Questions

Below are some key details about logging into your account, contacting customer service, partner airlines, credit card affiliations, membership benefits, and the mobile application for Velocity Frequent Flyer.

How can I log in to my Velocity Frequent Flyer account?

Members can log in to their Velocity Frequent Flyer account to manage their points, view status credit balances, and more. Logging in requires your membership number and password. If there is no activity for 30 minutes, you will be automatically logged out for security reasons.

What means of contact are available for Velocity Frequent Flyer customer service?

Velocity Frequent Flyer customer service can be reached through various means. Their contact options include a phone number for membership inquiries and flight redemptions. Additionally, they offer FAQs, self-service guides, and an option to provide feedback or request a membership card.

Which partner airlines can I earn and redeem points with as a member of Velocity Frequent Flyer?

Members can earn and redeem points with several partner airlines. This includes international flights with Virgin Australia and other partnered airlines. Ensure to log in to your Velocity account to search and book these flights using your points.

What types of credit cards are affiliated with the Velocity Frequent Flyer programme?

There are various credit cards affiliated with Velocity Frequent Flyer, allowing members to earn points on everyday purchases. Check with your bank or financial institution to explore the specific credit cards available that offer Velocity Points as rewards.

What are the benefits of Velocity Frequent Flyer membership?

Velocity Frequent Flyer membership provides numerous benefits. Members can earn points on flights and everyday spending, gain access to exclusive flight rewards, and enjoy perks like lounge access and priority boarding. For detailed benefits, visit the Membership Enquiries section.

Is there a mobile application available for managing my Velocity Frequent Flyer account?

Yes, members can conveniently manage their Velocity Frequent Flyer account using the mobile application. This app allows you to track your points, view your membership status, and access your digital membership card. It is available for both Android and iOS devices.